How Do World Bank Projects Commit to Citizen Engagement?
The World Bank provides one of the world’s largest sources of international development funding, in 2019 committing US$62.3bn in loans,…
Language: English
How Do World Bank Staff Perceive the Institutional Environment for Building Citizen Engagement into Projects?
How do World Bank staff perceive institutional opportunities and bottlenecks for undertaking citizen engagement (CE) as part of projects? The…
Picturing Accountability: What We Learned from the Photography of the Rana Plaza Disaster
Visual evidence can be a powerful part of strategies for pursuing accountability and social justice, and with the means of…
Social Audits in Service Delivery: An Annotated Bibliography
This annotated bibliography identifies sources on how social audits work and their main benefits. It prioritizes empirical evidence over theoretical…
The Women of Caltongo Who Opened the Government’s Doors: Social Accountability at the Edge of Mexico City
The government’s plans to repair a central avenue in the Mexico City neighborhood of Caltongo brought together a group of…
Governing COVID-19 in Bangladesh: Realities and Reflections to Build Forward Better
This report documents how COVID-19 in Bangladesh was managed in its first year. It aims to identify lessons both for…
Grievance Redress Mechanisms in the Public Sector: A Literature Review
Grievance redress mechanisms (GRMs) in the public sector are institutionalized processes designed to enable people to complain about and seek…
Heroes on Strike: Trends in Global Health Worker Protests During COVID-19
This Accountability Note describes global trends in health worker protests between March 11, 2020 and March 10, 2021. We argue…
Bottom-up Accountability in Uganda: Learning from People-centered, Multi-level Health Advocacy Campaigns
Uganda’s laws, policies and health sector strategies codify openings for in planning and monitoring government services, yet these spaces are…
in Auditing in Latin America: The Future Agenda
This document highlights that the challenges of the 21st century require public institutions to collaborate with other stakeholders, focus on…